Refund policy
At CrochetForge, all products sold on our website are digital crochet patterns, guides, and downloadable bundles. No physical product will be shipped.
Because our products are delivered digitally and can be accessed instantly after purchase, all sales are final.
No Refunds on Digital Products
Due to the nature of digital products, we do not offer refunds, returns, cancellations, or exchanges once an order has been completed.
Digital files cannot be returned once they have been delivered, downloaded, or accessed.
Please Review Before Purchasing
Before placing your order, please make sure you carefully review the product description, what is included, compatibility details, and any information shown on the product page.
By completing your purchase, you agree that you are buying a digital product and that your order is non-refundable.
Download & Access Issues
If you have trouble downloading your files, accessing your patterns, or receiving your order email, please contact us.
We are happy to help with:
- Resending your download link
- Helping you access your files
- Fixing broken download links
- Answering questions about your order
Duplicate Orders
If you accidentally place the same order more than once, please contact us so we can review the issue.
Contact Us
For help with your order, please email us at:
Please include your order number and the email address used at checkout so we can assist you faster.
Policy Updates
CrochetForge may update this Refund Policy at any time. Any updates will be posted on this page.